Terms & Conditions
To Order Online: We have a secure online shopping system for your convenience.
To Order Offline by Phone: You can order by phone at 800 279-2507.
International Orders: We accept orders for shipment to Canada and the 50 US states at this time.
Shipping: We charge a shipping charge for every order. The shipping charge will be displayed on the last checkout page before you submit your order.
Delivery: Domestic orders are shipped by UPS, USPS and for some special promotions, FedEx. While placing an order, you can select the shipping method and cost that best meets your needs. Please note for special promotions, the product may have a fixed shipping cost. In all cases, the shipping costs will be clearly displayed on your order summary. We currently ship to Canada and the 50 US states. Please Note: If your order was placed from a TV Infomercial or Advertisement, please allow 7 to 10 business days for delivery.
Payment: At this time we accept the following forms of payment: Visa, Mastercard, Personal / Business Checks, Money Orders and Certified (bank) Checks. We do not ship C.O.D. There is a $20.00 charge for all returned checks.
Credit Card Orders: In order to prevent and deter fraud, we only ship to the person and address that is listed on file with the credit card company. Research has shown that 99.99% of credit card fraud occurs when an unauthorized user fraudulently uses a credit card to ship goods to an address other than the address on file with the credit card. Therefore, in order to protect our customers from credit card fraud, we only ship to the address listed with the credit card company(the address where the monthly statements are sent). Currently, we are unable to ship to any other address than the billing address when payment is made with a credit card unless we receive a completed faxed authorization form.
Debit Card Orders: We do accept debit cards, when used as a Visa or Mastercard. Please be aware that an attempted purchase from us with a bank debit card, even if the purchase is declined, will result in a temporary deduction from the account associated with the debit card. This deduction will be credited back to the account usually within one week of the attempted transaction. The timeframe of the charge being reversed is determined by the bank or institution issuing the debit card. Customers with duplicate charges on their debit card must contact their bank or institution with questions about the status of these charges. DiscountJuicers.com is not responsible for duplicate charges to any account associated with a debit card. In order to avoid duplicate charges please only click on process order once.
Order Processing: We may be unable to process your order in the case of missing or incorrect information entered while ordering. When possible, we will contact you for the correct information. In the event we are not able to make the necessary changes, your order will not be shipped and your credit card will not be charged. (Note: Normal Business Hours are 9am-8pm EST. Monday-Friday.
Order Acceptance Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. Any order placed over $500.00 (U.S.) may require additional verification or information before accepting the order.
Warranty: We offer a lifetime warranty on the PowerGrind Pro motor and base and a full 3 year warranty on parts and labor. The Deluxe 2-in-1 Juicer with Blender Attachment carries a 3 year warranty. You will need to submit a warranty registration in order to validate your warranty. CLICK HERE for the registration form. If there are any problems, simply call; 800 279-2507, or e-mail our customer service department for instructions.
All Juice Machines sold by Live Foods Live Bodies are meant for consumer use only. They are not intended to be used commercially or for out of the home uses. Doing such voids all warranties
Returns: If you are not satisfied with your Jay Kordich/Live Food, Live Bodies(LFLB) product purchase you can return it with in 30 days of your purchase date. You must obtain a Return Merchandise Authorization (RMA), to return or exchange any product.
To request an RMA number, you must email us at customerservice@jaykordich.com or call 800 279-2507, during our Regular Business Hours, 9am-8pm EST. Monday-Friday. Returns without a valid RMA will not be accepted. RMA numbers expire within the lesser of 15 days from date of issuance or 30 days from your original item invoice date. Returns must be shipped in their original packaging in a clean condition. A $30 cleaning fee will apply if the juicer is not clean. If any parts are missing, charges will apply accordingly.
In the case of a defective unit, we will gladly email you a return shipping label. We strongly urge you to read the manual and watch the instructional DVD prior to requesting a return shipping label. In the event the juicer is not defective, you will be charged the total amount of the return shipping label.
Live Food, Live Bodies, LLC disclaims all liability for products returned without a valid RMA number, as well as for all products returned without proper authorization for return pursuant to the RMA. You hereby waive any claims for damage or loss as a result of your unauthorized return of products to LFLB.
Please include a copy of your original invoice inside the package with the item returned circled. Items must be returned complete, unaltered, and with original product materials and packaging for full refund and to prevent the possibility of additional return fees or possible rejection of the product.
You will be responsible for any loss or damage to the product during return shipping unless otherwise specifically provided by LFLB. LFLB recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit.
LFLB reserves the right to assess up to a 15% restocking fee on all returns and exchanges. Shipping fees are not refundable. At LFLB's discretion, credit for partial returns may be less than invoice due to reversal of special pricing discounts from qualifying bundle, instant rebate, coupon or other promotional pricing from either LFLB or its affiliates and partners.
LFLB reserves the right to refuse a return, should any of the components be missing from the return shipment. If LFLB accepts a return with missing components, LFLB further reserves the right to assess the customer replacement fees for those components missing, as per fair market value.
SHOULD A NON-LFLB PRODUCT BE SHIPPED TO LFLB IN A RETURN, LFLB HAS THE RIGHT TO REFUSE THE RETURN. IF LFLB ACCEPTS A RETURN WITH NON-LFLB PRODUCT, LFLB DOES NOT WARRANT OR TAKE RESPONSIBILITY FOR THE NON-LFLB ITEMS THEMSELVES.
All transactions, including returns, refunds and exchanges are performed in USD currency.
Exchanges: Exchanges may be made within 14 days only if the product has not been used and no food has come in contact with it. If after receiving a product and determining it will not meet your needs, you may exchange the item for another item we stock. We will give you full credit towards the purchase of another item. The shipping charges will not be refunded, and you will be responsible for shipping charges of the new item.
Important Information On Order Cancelations: In order to provide the best customer service possible, Live Foods Live Bodies ships orders from our distribution facility 3 times daily. This makes canceling an order not possible. Should you place an order and decide you will not be keeping your products, please follow our return procedures as noted above.